In this whitepaper, we dive deep into the limitations of traditional employee assistance programmes (EAP), discussing the role of modern EAP in psychosocial risk management, summarising 3 key takeaways for leaders and HR managers, and providing a checklist for employers to review whether their EAP is fit for purpose based on an evidence-based framework, or if it is simply a "tick-box" exercise failing to meet needs of an evolving workforce.

Unlocking the Potential of EAP: A Vital Cog in Managing Psychosocial Risks

In this whitepaper, we dive deep into the limitations of traditional employee assistance programmes (EAP), discussing the role of modern EAP in psychosocial risk management, summarising 3 key takeaways for leaders and HR managers, and providing a checklist for employers to review whether their EAP is fit for purpose based on an evidence-based framework, or if it is simply a "tick-box" exercise failing to meet needs of an evolving workforce.

About this Whitepaper

Post-pandemic, a tangible culture shift towards prioritising mental health is taking place. Until now, it has been easier to manage physical health and safety in the workplace - but due to the invisible nature of mental health, it has taken a long time to build psychosocial wellbeing into the foundations of what it means to achieve workplace wellness. This process is now well and truly underway in both Australia and New Zealand, and is beginning to be reflected in new legislation.

Clearhead's vision of EAP is built on 3 key elements:

True Partnership

True partnership involves collaborative relationships with executive leadership, integrating EAP across the organisation’s core strategy, not just the people strategy.

Equity of Access

Equity of access ensures a range of personalised support is catered to the diverse needs across an organisation, from leaders to individual employees and their families. Whether an individual is in crisis, needs support for poor mental health, or is simply looking to maintain their wellbeing, it is important to meet people where they are.

High-quality Data Insight

Collecting timely and relevant data that is interpreted and reported correctly is essential to having an informed approach. Through engagement with digital self-help tools and professional support, it is possible to harness machine learning to capture mental health and wellbeing indicators.

Innovative, modern EAPs like Clearhead enable strategic organisational wellbeing, creating better work-lives, and reaping the benefits for organisations and the wider community.

The Psychosocial Risk Management Landscape

New legislation will see employers becoming legally and morally responsible for recognising the seriousness of psychosocial risks and hazards and taking the necessary steps to prevent or minimise them. In our whitepaper, we paint a picture of the current psychosocial risk management landscape, the purpose of the regulations, and the new responsibilities leaders will face.

Download Whitepaper

The Psychosocial Risk Management Landscape

EAP – An Untapped Resource

In this section, we discuss the limitations of traditional EAPs, and why it is crucial to understand the Hierarchy of Controls to be able to reframe the role of EAP from reactive support, to proactive and preventative support.

Download Whitepaper

New Expectations of EAP are Needed in a PSRM World

An EAP that is fit for purpose when it comes to psychosocial risk management goes beyond offering access to high-quality 1:1 support. A comprehensive approach that embraces technology and evidence-based practices is positioned to give your people the support they need, when they need it.

Download Whitepaper

New Expectations of EAP are Needed in a PSRM World

About Clearhead

Clearhead is an innovative EAP (employee assistance programme) redefining the future of workplace wellbeing. We offer 24/7 access to therapy booking with a network of 1000+ mental health professionals, a library of self-help tools, a digital AI therapist, and comprehensive organisational psychosocial risk reporting. Through close relationships with our clients, we have visibility over a wide range of organisations’ employee wellbeing data, which means that we are uniquely positioned to provide relevant expertise and solutions to organisational mental health and wellbeing challenges